A Word About Our Emails

 

Your trust is important to us. That's why we want to be transparent about how we use your email address.

When you provide us with your email, you are giving us permission to send you important updates related to your account and services. We may also send occasional newsletters or announcements about our business that we believe will be helpful to you.

 

We promise to handle your information with care and respect. Your email address is kept confidential and will not be shared with outside companies for their marketing.

 

If you ever decide you no longer want to receive our emails, you can easily unsubscribe by using the link provided in the email. We'll be sad to see you go, but we will always respect your choice.

 

Text Messaging

 

Equilibrium Accounting & Tax LLC provides tax preparation, accounting, representation and investigative services. By opting in, you will receive text messages containing informational messages, account alerts, appointment reminders and service updates via text message.

 

We collect opt-in verbally from our customers. They can opt-in to receive messages either in person at our physical location, over the phone, through the contact form or by texting us. When interacting with customers, staff is trained to ask if the customer would like to opt in to messaging using the following script: “By providing your phone number and agreeing to receive texts, you consent to receive text messages from Equilibrium Accounting & Tax regarding Account Notification, Customer Care. Consent is not a condition of purchase. Message frequency varies based on communication needs. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. Learn more about our business online at www.equilibriumtax.com. 

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Your mobile information will not be shared with third parties for marketing purposes.

Any collected consumer data will not be transferred to any external organization for any reason. Your data is protected by security measures to prevent unauthorized access, use or sharing of your data. 

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If you have questions or concerns about your data, please contact us by email at: cs@equilibriumtax.com or by phone at (716)931-1419